How to Reset Emergency Call Malfunction BMW

How to Reset Emergency Call Malfunction BMW: Fix It Fast!

To reset the Emergency Call malfunction in a BMW, follow these steps:

1. Turn off the car’s engine.

2. Disconnect the car’s battery for 10 minutes. Reconnect the battery and start the car again. If the issue persists, contact a BMW service center for assistance. Emergency call malfunctions can be a frustrating issue to deal with in a BMW.

When this problem occurs, it is important to know how to reset it in order to restore the proper functioning of the emergency call system. By following a simple process, you can reset the emergency call malfunction and resolve any related issues. We will guide you through the steps needed to reset the emergency call malfunction in your BMW. Following these instructions will help you get your BMW back on track and ensure the emergency call system works as intended.

Reasons For Emergency Call Malfunction

If you’re experiencing a malfunction with the emergency call system in your BMW, you may need to reset it. Follow these steps to resolve the issue and get your emergency call system functioning properly again.

When you’re driving a BMW, it’s crucial to have confidence in your car’s emergency call system. However, there may be instances when the emergency call functionality experiences a malfunction. Understanding the reasons behind this malfunction can help you troubleshoot and resolve the issue efficiently.

Here are some common causes of emergency call malfunctions:

Outdated Software

  • Software glitches can occur due to outdated system versions.
  • Incompatibility issues may arise when the emergency call system is not updated.
  • The outdated software might interfere with the smooth functioning of the emergency call feature.

Network Connectivity Issues

  • Poor network signals can hinder the emergency call system.
  • Weak cellular reception in remote areas might result in call failures.
  • Network interruptions can disrupt the communication between your car and emergency services.

Malfunctioning Sensors

  • Faulty sensors can provide incorrect data to the emergency call system.
  • Malfunctioning sensors may cause false alarms or fail to trigger emergency calls when needed.
  • Regular sensor maintenance and calibration are crucial to prevent malfunctions.

These are a few possible reasons why your BMW’s emergency call system may experience malfunctions. Being aware of these issues will enable you to identify and address them promptly, ensuring your safety and peace of mind on the road.

Step 1: Checking Software Updates

To reset the emergency call malfunction in your BMW, start by checking for software updates. Ensuring your software is up to date can help resolve any issues with the emergency call system.

Checking For Available Updates

To reset the emergency call malfunction in your BMW, it’s essential to start by checking for any available software updates. Keeping your BMW software up to date ensures that you have the latest features and bug fixes, which can address the emergency call malfunction issue.

Here’s how you can check for available updates:

  • Navigate to the iDrive main menu on your BMW’s control display.
  • Select the “Settings” option.
  • Choose “Software Update” from the list of available settings.

Updating The Bmw Software

Once you have accessed the software update section, you can proceed with updating your BMW’s software. Updated software can often resolve various system malfunctions, including emergency call issues. Follow these steps to update your BMW software:

  • Make sure your BMW is connected to a stable Wi-Fi network before initiating the software update.
  • Select the “Update Software” option.
  • If an update is available, follow the on-screen prompts to download and install it. This process may take some time, so ensure that your BMW is connected to a power source.

Keep in mind that it’s essential to have a stable internet connection and sufficient battery charge during the software update process. Once the update is complete, check if the emergency call malfunction has been resolved.

Remember, regularly updating your BMW’s software is crucial for optimal performance and troubleshooting any potential issues.

Step 2: Ensuring Network Connectivity

Step 2 of resetting the emergency call malfunction in a BMW involves ensuring network connectivity to resolve the issue efficiently. Follow this step to address the problem effectively.

After successfully completing Step 1, it’s time to move on to Step 2: Ensuring Network Connectivity. This step involves checking network settings and restarting the BMW’s communication systems. Follow the instructions below to troubleshoot and resolve any issues with the emergency call malfunction on your BMW.

Checking Network Settings

To begin, it’s important to check the network settings on your BMW. Here’s how to do it:

  • Access the iDrive menu by pressing the iDrive Controller or using the voice command “Hey BMW” followed by “Settings.”
  • From the Settings menu, select “Network” and then choose “Mobile Networks.”
  • Make sure that the mobile network is enabled. If it’s not, toggle the switch to turn it on.
  • If the device is unable to connect to the mobile network, try resetting the Network settings by selecting “Reset Settings” or “Reset Network Settings.” This will not delete any personal data, but it will reset the network configurations.
  • Once the network settings are confirmed, proceed to the next step.

Restarting The Bmw’S Communication Systems

Restarting the communication systems can often resolve issues with the emergency call malfunction. Here’s how to do it:

  • Turn off the engine and remove the key from the ignition.
  • Open the driver’s side door and wait for at least 2 minutes before proceeding.
  • Start the engine and allow the iDrive system to fully initialize.
  • Press and hold the SOS button on the overhead console for about 10 seconds until the iDrive screen displays a message confirming the system reset.
  • Release the SOS button and wait for a few moments to allow the communication systems to reconnect.
  • Verify if the emergency call malfunction has been resolved by making a test emergency call or verifying the indicator status on the iDrive screen.

By following these steps, you can effectively reset the emergency call malfunction on your BMW. If the issue persists, it is recommended to contact your local BMW dealership or service center for further assistance. Now that you’ve successfully completed Step 2, let’s move on to Step 3: Verifying Software Updates.

Step 3: Resetting The Emergency Call System

To reset the emergency call system on a BMW, follow Step 3: Resetting the Emergency Call System. This crucial step resolves any malfunction in the system, ensuring the safety of drivers and passengers.

If you’re experiencing a malfunction with the emergency call system in your BMW, you may need to reset it in order to restore functionality. Follow these steps to reset the emergency call system and potentially resolve any issues you’re encountering.

Using The Idrive System

  • Press the iDrive controller, located on the center console of your BMW.
  • Scroll through the menu options and select the “Options” menu.
  • Choose the “Settings” option from the menu.
  • Locate and select the “Emergency Call” option.
  • From the Emergency Call menu, select “Reset Emergency Call System.”
  • Confirm your selection when prompted.

Performing these steps should reset the emergency call system in your BMW and allow you to potentially resolve any malfunctions or issues you were experiencing.

Performing A Hard Reset

If the previous method didn’t resolve the emergency call malfunction, you can try performing a hard reset to clear any temporary glitches. Here’s how:

  • Locate the power button for your BMW’s iDrive system or infotainment unit.
  • Press and hold the power button until the system shuts down completely.
  • After the system turns off, wait for a few minutes.
  • Press the power button again to turn the system back on.

Performing a hard reset may help reset the emergency call system and fix any malfunctions you were encountering. However, if the issue persists, it’s recommended to consult a certified BMW technician for further assistance.

Remember, resetting the emergency call system should only be done as a troubleshooting measure for malfunctions. If you are in a genuine emergency situation, always dial the appropriate emergency number for your location immediately.

How to Reset Emergency Call Malfunction BMW

Additional Tips For Resolving Emergency Call Malfunction

For tips on resolving emergency call malfunctions in a BMW, try resetting the system by disconnecting the car battery for a few minutes. This simple solution can often resolve issues with emergency call malfunctions.

If you’re experiencing an emergency call malfunction in your BMW, there are a few additional tips you can follow to resolve the issue. These tips include checking the GPS signal strength, verifying the SIM card status, and consulting BMW support.

By taking these steps, you can troubleshoot and resolve emergency call malfunctions more effectively.

Checking Gps Signal Strength:

  • Ensure that your BMW is parked in an open area with a clear view of the sky.
  • Check if the GPS signal strength is strong by accessing the navigation system settings.
  • If the signal strength is weak, consider moving your vehicle to a different location.
  • Restart the GPS system by turning your BMW off and on again.

Verifying Sim Card Status:

  • Locate the SIM card slot in your BMW, usually located in the center console or armrest.
  • Open the SIM card slot and ensure that the card is inserted correctly.
  • If the SIM card is damaged or not inserted properly, replace or reinsert it.
  • Contact your mobile network provider to confirm that your SIM card is activated and fully functioning.

Consulting Bmw Support:

  • If the emergency call malfunction persists, it is advisable to contact BMW support.
  • BMW support can provide valuable assistance and guidance specific to your vehicle model.
  • Reach out to BMW support either through their customer service hotline or via their website.
  • Explain the emergency call malfunction issue in detail and follow their instructions for further troubleshooting or repair.

Remember, these additional tips can help you resolve emergency call malfunctions in your BMW. By checking GPS signal strength, verifying the SIM card status, and consulting BMW support, you can address the issue effectively and regain the functionality of your emergency call system.

Frequently Asked Questions On How To Reset Emergency Call Malfunction Bmw

How Do I Get Rid Of Bmw Sos Call System Failure?

To get rid of BMW SOS call system failure, contact your BMW dealer or authorized service center for professional assistance.

What Does It Mean When My Bmw Says Emergency Call System Malfunction?

When your BMW displays an emergency call system malfunction, it means that the system is not functioning properly.

What Is The Sos Malfunction On A Bmw 3 Series?

The SOS malfunction on a BMW 3 Series is a notification indicating a problem with the emergency assistance system.

Where Is The Sos Module On A Bmw?

The SOS module on a BMW is typically located near the overhead console or in the trunk area.


To wrap up, resetting the emergency call malfunction on your BMW is a relatively simple process that can be done by following a few steps. The first thing you’ll want to do is locate the SOS or emergency button in your vehicle, which is usually located near the interior rearview mirror.

Press and hold the button for at least 10 seconds until the system reboots. If this doesn’t work, you can try disconnecting the car’s battery for a few minutes and then reconnecting it. Remember to exercise caution when handling the battery.

Another option is to take your car to a BMW dealership or a qualified mechanic who can perform a software reset for you. Whichever method you choose, it’s important to address any emergency call malfunctions promptly to ensure the safety features of your BMW are fully functional.

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